Privacy Policy

Overview

Bid Level Pro helps general contractors compare bids and scope coverage. This policy explains what we collect, how we use it, and your choices.

Information We Collect

• Account data (name, email, organization membership).
• Project data you upload (drawings, bid documents, notes, rules).
• Usage data (features used, errors, and performance metrics).

How We Use Information

• Provide the service, including document processing and comparisons.
• Improve accuracy and reliability.
• Communicate about processing status and support requests.

AI Processing

We use third‑party AI services (currently OpenAI) to analyze uploaded documents. Only the data needed to perform your requested analysis is sent. By using the product, you confirm you are authorized to share those documents for automated analysis.

Data Retention

We retain project data to provide the service and allow you to review prior work. You can delete projects and documents at any time, which will remove them from our systems within a reasonable period.

Security

We use industry‑standard security practices to protect data in transit and at rest. No system is perfectly secure, but we work to reduce risk and monitor for issues.

Your Choices

You can access, correct, or delete your projects from within the app. If you need help, contact us and we will assist.

Contact

Questions about privacy? Contact your Bid Level Pro representative.